SITHFAB002 Provide responsible service of alcohol

Course Overview

Responsible practices must be undertaken wherever alcohol is served or sold, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is served or sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries. This unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; retail liquor sales persons; winery, brewery and distillery cellar door staff and supplier sales representatives. It also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for RSA management.

This course is suitable for anyone who requires training in responsible services of alcohol This may include new entrants, as well as those who may have had some experience in the hospitality industry or are working in the industry.

Entry Requirements

Excel College Australia has the following entry requirements:

You must:

  • Be at least 18 years of age.
  • Participate in a course entry interview to determine your suitability for the course and your support needs.

Have sufficient language, literacy and numeracy (LLN) skills, for example, to be able to read the training materials and write assessment tasks. This will be tested through a LLN assessment as part of the enrolment process.

Course Duration

This course is offered through self-paced study and classroom training. The total time commitment is 6 hours of self-paced study prior to the completion of 1 day (8 hours) of classroom training and assessment.

Class sessions are planned to ensure that students have a mixture of practical and theoretical components and those classes cater for a wide variety of learning styles.  Additionally, workplace practices and environments are simulated and used to conduct skills based assessments in accordance with unit requirements.

This qualification is offered on the following days and times:

Saturdays 9 am to 5.30 pm

Delivery Mode & Locations

This course will be delivered face-to-face in a classroom-based setting which includes the simulation of workplace based environment.

The course is delivered at:

Unit 3C Level 3 40 Raymond Street Bankstown NSW 2200

Course Credit

Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) as per the information included in our Student Handbook which can be emailed to you.

The granting of course credit may affect course fees as well as the duration of the course. The result of an application for credit and any changes to fees or course duration will be advised to students in writing.

For any questions about course credit, contact us at the details shown below.

Career Outcomes

The units SITHFAB002 Provide responsible service of alcohol is included in many qualifications within Training Packages.  Therefore, a statement of attainment for this units can be used as credit for a range of qualifications.

Enrolment & Orientation

Upon acceptance of a student’s application for enrolment, a letter of offer, as well as a written agreement and tax invoice for remaining fees, will be forwarded to students. Students will need to read all provided information as it will provide all necessary information about the course of study.  An enrolment confirmation will be issued once the signed acceptance of the offer and written agreement are received.

This course information should be read in conjunction with Excel College Australia Student Handbook. This can be found online at

Additional Support

All students will be provided with a range of learning support options and resources to help them achieve competency.  This includes:

  • Academic and personal support.
  • Referral to external support services

Training Arrangement

Students are required to attend a class of 8 hours and complete 6 hours of self-paced learning and assesmsent prior to the class. Timetable information will be provided in the student’s Letter of Offer and Student agreement.

The self-paced leanring and assesmsent will involve reviewing the text book required for the course and then completing written questions. On enrolment, you will be provided with the written test and you must purchase the text book. Your trainer/assessor will contact you two weeks prior to course commencement to check that you are ready to be assessed on the self-paced component which you must then complete at least one week prior to the face to face training.  You will need to successfully complete this component before attending the face to face training.  Your assessment will be marked upon receipt and your assessor will advise you the following day whether you have been successful. If not, your assessor will discuss the re-assessment process with you.

Assessment Arrangements

Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:

  • Questioning (written)
  • Role plays

At the beginning of each unit, trainers will outline the assessment tasks that must be completed.

Course Fees

The total costs for this course are as follows:

Enrolment fee: $50 (non-refundable to be paid on application)

Course fees: Total cost is AUD$50

Non-Tuition fees: May apply

A detailed payment plan and payment arrangements are provided in Non-payment of course fees may result in cancellation of enrolment. the letter of offer and written agreement.

Further details about payment terms and conditions are included in our Student Handbook which can be emailed to you or viewed on our web site.

Course fees do not include textbooks which are to be purchased at the student’s own cost.

Name of Publication Approx. Price Publisher
The Australian Bar Attendant’s Handbook  5th Edition $ To be added at the time of publication to ensure currency Pearson

These textbooks may be purchased by students through Pearson or any other bookshops or online providers that offer these publications.

Selection and enrolment procedures

To enroll for this course an enrolment form must be completed. which can be emailed or posted to students or downloaded from our website. The enrolment form should be completed and then sent to us along with all of the required documentation.

For more information about our selection and enrolment processes, contact us at the details shown below.

Contact Details

Call our office on (02) 9791 1880 or email us at